Delete your account.
You can request deletion of your DirectSMSHub account here without installing our Android or iOS app.
Start your request
Sign in, open Settings and choose Delete account. Review the information, then confirm with the 6-digit code sent to your verified email. Your account stays active until deletion is confirmed.
Open account settingsIf you cannot sign in, no longer have access to your email, or need help settling a balance or pending order, contact support to request deletion. We will verify account ownership. Never send your password or verification codes.
What happens to your data
Deletion removes your personal profile fields and sign-in methods. Necessary account references, payment, wallet, order and audit records may be retained for accounting, fraud prevention, disputes and legal obligations. Retention depends on the record and purpose, as explained in our Privacy Policy.
Before self-service deletion, your wallet must be empty and active orders and pending deposits resolved. Contact support for help with these steps; you do not need to make a new purchase to ask for deletion.
Read the Privacy Policy